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As a customer walked in to your shop and ordered a dish or 2. And you got them a different dish especially those they hate or dislike.
As a customer... What would you react to the situation?
People taught to be linear and accept the dish or request to change dish... Personally, my happily and excited mood will be $@#F(@@U$%!(%(C^(!@!$#!K)(^$@.
Yes, I may not right and should response like this or that...But, what? and what?